KSI Casino is operated by Win Top Ltd, a company licensed and regulated by the Anjouan Gaming Authority under licence number ALSI-202601040-FI2. We launched in 2026 and built the platform specifically with UK players in mind. That shapes almost every decision we make, from the payment methods we accept to the way we handle disputes and withdrawals.

This page is here to give you a straight account of who we are and how we run things. If you want to know about games or promotions, those sections are elsewhere on the site. Here, we want to be clear about the less visible side of how we operate.

Accountability and Regulatory Standards

Our licence with the Anjouan Gaming Authority sets out the standards we are required to meet as an operator. That includes how we manage player funds, how we resolve complaints, and how we conduct ourselves when something does not go to plan. We take those obligations seriously, not because we have to, but because operating without that accountability would not be sustainable for us or fair to you.

When something goes wrong — a withdrawal that takes longer than expected, a technical issue with a game, a question about a promotion — we expect our team to deal with it promptly and honestly. We do not think it is acceptable to deflect or delay when a player has a legitimate concern. Our support team is the first point of contact, and we aim to resolve most issues without escalation. Where that is not possible, we follow the process set out under our licence to ensure you have a route to an independent outcome.

How We Handle Player Money

Player balances are kept separate from the operational funds of Win Top Ltd. This means that the money you deposit is not used to cover our running costs or mixed with company finances. It is held distinctly so that your balance reflects what is actually available to you. Withdrawals are processed within zero to twenty-four hours in most cases, and the minimum withdrawal amount is £20, the same as the minimum deposit. We think that consistency matters.

We are also deliberate about which payment routes we make available. The methods listed on the site are there because they meet our standards for reliability and security. We review these periodically and will remove a method if it no longer meets those standards, regardless of how commonly it is used elsewhere.

Safer gambling is built into how the platform works, not treated as a separate feature. We provide tools that let you set limits on your activity, and we take a straightforward approach to identifying patterns that might indicate a problem. If you need to take a break or close your account, we make that process simple and do not put barriers in the way. Gambling should be something you do by choice, with a clear head, and we try to make sure the platform supports that.

KSI Casino is for adults in the UK who want a well-run, transparent place to play. We are not trying to be everything to everyone. We are trying to get the fundamentals right for the players who are here.